Fall arrangements in copper, rust and gold - same-day in Bakersfield·(661) 588-7997
Home/Frequently Asked Questions

Frequently Asked Questions

Everything we get asked most often, answered plainly. If your question is not here, call the shop on (661) 588-7997 - someone who actually makes the arrangements will pick up.

Delivery

Do you deliver the same day?

Yes. Anything ordered by 12pm goes out for delivery that same afternoon across Bakersfield and the surrounding areas. Orders placed after 12pm go out the next delivery day.

Where do you deliver?

Bakersfield and the surrounding areas, including Shafter (93263). If you are not sure whether we reach you, call us with the address and we will tell you straight away.

Can I choose a delivery time?

We deliver in one run through the afternoon, so we cannot promise an exact hour. If the flowers need to arrive before a specific time - a funeral service, an event, someone leaving work at 3pm - call us and we will build the route around it where we can.

What if nobody is home?

We leave the arrangement in a safe, shaded spot and let you know. If it is a hot day or the address is an apartment, we will call first rather than leave flowers in the sun.

Your arrangement

Will it look exactly like the photo?

It will match the style, size and feeling of the photo. Because we buy fresh each morning, individual flowers, colours or containers may be substituted with the freshest stems available of equal or greater value. If you want something specific, call us and we will do our best to source it.

Can I ask for particular flowers or colours?

Yes, and we would rather you did. Add a note at checkout or call the shop. If a flower is not available that day we will tell you before we make it, not after.

What is Designer's Choice?

You give us the occasion and a budget, and we build something from the best flowers in the shop that morning. It is usually the best value on the site, because we are not working around a fixed recipe.

How long will the flowers last?

Between five days and two weeks depending on the flower and how you look after it. We wrote a full guide: how to make a flower arrangement last longer after delivery.

Sympathy and funerals

Can you deliver to a funeral home or service?

Yes, and we do it often. Give us the funeral home, the name of the deceased and the service time when you order. We build the route so sympathy flowers arrive ahead of the service, and we will call the home to confirm they can receive them. Every funeral home and cemetery we deliver to is listed, with its own timing, on our Bakersfield funeral flower delivery page.

How quickly can you turn a sympathy order around?

Same day if you order by 12pm. If it is more urgent than that, call the shop rather than ordering online and we will tell you honestly what is possible.

What is the difference between a casket spray and a standing spray?

A casket spray sits on top of the casket and is traditionally sent by the immediate family only - spouse, children, parents. A standing spray sits on an easel beside it, and is what friends, coworkers, neighbours and church groups usually send. If you are not immediate family, a standing spray is almost always the right answer.

Should I send flowers to the service or to the family's home?

Both are right, they just do different jobs. Flowers at the service are for the day itself and are built to be seen across a room. Flowers at the home are for the week afterwards, when it is quieter. If you are outside the immediate family, sending to the home is often the more useful choice. The obituary usually tells you where the service is, and if it says "in lieu of flowers", respect that.

Do you deliver to a graveside or cemetery service?

Yes, and we build those pieces differently. Outdoor arrangements have to cope with heat and wind, so we use hardier flowers and weight the easels. Cemeteries usually want flowers 45 minutes to an hour before the service rather than earlier. Tell us the cemetery, the time and the plot or section if you have it. There is more detail in our guide to graveside flowers.

What should I write on a sympathy card?

Short is better than clever. "With deepest sympathy, the Hernandez family" is enough, and it is what people remember reading. Sign it with the name the family will recognise - "Mike from work" is more use to someone grieving than a full formal name they have to place. When you order online you can see exactly how your message will sit on the card before you pay.

I live out of town. Can you handle everything?

Yes, and this is a lot of what we do. Give us the funeral home or cemetery, the service date and time, the family name and your budget, and we will confirm the details with the venue ourselves. We will let you know once it has been delivered. Call (661) 588-7997 rather than ordering online so we can check the service time before we start.

Weddings and events

Do you do weddings?

Yes. Bouquets, ceremony pieces, centrepieces and installs. Start with a consultation so we can talk through colours, season and budget before anyone quotes numbers. See the gallery for previous work.

Do you offer weekly or monthly flowers for businesses?

We do. Offices, salons, restaurants and reception desks around Bakersfield. Tell us the budget and how often you want them changed and we will set up a standing order.

Orders and payment

Can I order without creating an account?

Yes - guest checkout is on. Creating an account just saves your addresses for next time.

Can I change or cancel an order?

If it has not been made yet, yes. Call us as soon as you can on (661) 588-7997. Once an arrangement is built and on the van we cannot undo it, but we will always try.

Something arrived wrong. What now?

Call us. We would far rather remake it than have you feel let down by a local shop. Photos help, but they are not required.

Visiting the shop

Where are you and can I walk in?

9500 Brimhall Rd, Suite 701, Bakersfield CA 93312. Walk-ins are welcome - there is usually something already made up in the cooler if you need flowers right now.

Do you run flower arranging classes?

We do. Dates and details are on the classes page.

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